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Refund Policy

HelpHour Academy's Refund Policy

We want you to be satisfied, so all eligible courses purchased on Helphour academy can be refunded within 30 days, provided the request meets the guidelines in our refund policy.

Certain restrictions may apply and some purchases may only be eligible for credit refunds. For more information regarding our refund policy, please see below.

Our 30-day policy

While our 30-day refund policy is to allow students to learn risk-free, we must also protect our instructors from fraud and provide them a reasonable payment schedule. Payments are sent to instructors after 30 days, so we will not process refund requests received after 30 days.

Hard Copy Course Certificates

In most cases, if you pay for a Hard Copy Course Certificate, you can request a refund within 1 week (7 days) after your payment.

Once you have earned your Course Certificate, you are no longer eligible for a refund, even if you earn your Certificate within the two-week refund period.


How to submit a refund request

Just fill the form for submitting your refund request

To submit you refund request, click here

Important Note: Refund may take  5 to 10 business days or longer to post the funds in your account, depending on your financial institution or location.

Refund status

For answers to commonly asked questions we receive regarding a refund's status, please review our refund status FAQs.

Last modified: Thursday, 23 September 2021, 11:54 AM